Program Support Assistant
Receives telephone calls, greets visitors, and based upon knowledge of the organizations and their programs and operations, refers telephone calls and visitors to appropriate staff. Locates and selects appropriate references and procedures for application to specific questions. Assists with administrative tasks involving the interview process for potential employees and onboarding of new employees. Establishes and maintains records and files according to written guidelines by maintaining files and updating policy and procedure manuals Records minutes of program meetings as required and committee meetings. Types documents from recorded meetings in the approved format. Types a variety of correspondence in final form, ensuring correct punctuation, capitalization, spelling, grammar and conformance to style. Produces graphs, charts, tables, presentations, and composes correspondence that may include statistical data and analyses. Utilizes a variety of computer software and VHA databases to help track and trend data. Prepares, receives and processes recurring and program specific documents and reports in accordance with established procedures. Serves as the department ADPAC Processes new staff through the use of the ADPAC menus and keys to include setting up VistA profiles. Identifying person class codes, setting phone extensions, requesting share drive and email access, and assigning VistA keys and menus according to staff discipline. Maintains the inventory of required office supplies and is responsible for ordering supplies not routinely stocked by Logistics, including general office supplies and toner cartridges for printers and fax machines. Reviews and processes, incoming and outgoing correspondence, materials, publications, regulations, and directives in support of the Radiation Oncology Department. Responsible for maintaining and monitoring program calendars, schedules, and the Chief's calendar. Responsible for primary timekeeping duties to the department, to include posting daily time, submitting premium pay request, entering leave by proxy when appropriate, validating timesheets prior to the deadline established by Payroll, and running requested reports from the VATAS user interface. Serves as the primary Funds Control Point clerk. Serves as a backup on the scheduler team and is responsible for all assigned duties that entail the job of a scheduler for Radiation Oncology. Performs other duties as assigned. Work Schedule:
Monday - Friday 7:
00am - 5:
30 pm Compressed/Flexible:
Available Telework:
Ad Hoc Only Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Assistant/PD031320 Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/27/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Performing a wide range of administrative, technical support, utilizes a variety of computer software and VHA databases to help track and trend data, primary fund control point clerk, primary timekeeping duties, department ADPAC, database management, word processing, administrative forms; maintains the department budget spreadsheet.; Maintaining calendars, scheduling appointments and meeting makers, conference rooms, etc. Experience with VA scheduling programs (i.e. CPRS, VISTA). You will be rated on the following Competencies for this position:
Control of FundsCustomer ServiceData ManagementInformation ManagementProblem Solving Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is mostly sedentary. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; etc. No special demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Monday - Friday 7:
00am - 5:
30 pm Compressed/Flexible:
Available Telework:
Ad Hoc Only Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Assistant/PD031320 Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/27/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Performing a wide range of administrative, technical support, utilizes a variety of computer software and VHA databases to help track and trend data, primary fund control point clerk, primary timekeeping duties, department ADPAC, database management, word processing, administrative forms; maintains the department budget spreadsheet.; Maintaining calendars, scheduling appointments and meeting makers, conference rooms, etc. Experience with VA scheduling programs (i.e. CPRS, VISTA). You will be rated on the following Competencies for this position:
Control of FundsCustomer ServiceData ManagementInformation ManagementProblem Solving Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is mostly sedentary. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; etc. No special demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0303 Miscellaneous Clerk And Assistant - Salary Range:
$40,264 to $52,344 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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