Customer Service Representative/Marketing Assistant Community, Social Services & Nonprofit - Richmond, VA at Geebo

Customer Service Representative/Marketing Assistant

A-1 Door Company A-1 Door Company Richmond, VA Richmond, VA Full-time Full-time $20 - $25 an hour $20 - $25 an hour 21 hours ago 21 hours ago 21 hours ago Customer Service Representative
Marketing Assistant Pay:
$20-$25 per hour depending on experience Location:
Richmond, VA - In-Office Hours:
Full-Time Monday to Friday 8:
30 AM to 5:
00 PM
Benefits:
Quarterly Bonus Health Insurance With Employer Paid Portion Paid Time Off Dental Insurance 401k With Company Match Vision Insurance Referral Program Employee Discount Parental Leave Requirements:
Previous experience with Canva would be a major plus! Interest and knowledge of content creation/marketing a major plus! Excellent communication and interpersonal skills.
Passing background and drug screen.
Strong problem-solving abilities.
Able to commute to office.
Prior experience in customer service in a similar industry preferred.
Ability to multitask and prioritize in a fast-paced environment.
Positive attitude, patience, and empathy in dealing with customers.
Responsibilities:
Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
Provide accurate information about our products, services, pricing, and promotions.
Assist customers in scheduling service appointments and provide updates on service status.
Efficiently coordinate and dispatch service requests to the appropriate technical team members.
Schedule and prioritize service appointments based on urgency and customer needs.
Communicate effectively with technicians to ensure timely arrivals and completion of service calls.
Create visually appealing graphics and marketing materials using Canva to support promotional campaigns, social media posts, and email marketing.
Job Type:
Full-time Pay:
$20.
00 - $25.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance Experience level:
Under 1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

Don't Be a Victim of Fraud

  • Electronic Scams
  • Home-based jobs
  • Fake Rentals
  • Bad Buyers
  • Non-Existent Merchandise
  • Secondhand Items
  • More...

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.