Customer Service Associate
4.
9 Richmond, VA Richmond, VA Full-time Full-time From $16.
50 an hour From $16.
50 an hour 6 days ago 6 days ago 6 days ago Key Responsibilities If you care about your customers' experience, you might be just who we're looking for! You'll become an expert on our products and policies so you can skillfully answer questions and offer customers the information and guidance they need, helping them in ways they never imagined.
In addition to helping customers as a key resource and problem solver, here's what you can expect:
A DAY IN THE LIFE Answer inbound telephone calls from credit card holders and respond professionally to benefit or claim inquiries.
Communicate with professionalism, positivity, and courtesy, making customers feel valued.
Accurately enter customer information within established company guidelines.
Initiate claims process where applicable by sending claimant the requested forms.
Collaborate to assist team members with customer service issues as needed.
Perform other duties as assigned.
Key Requirements/Skills/Experience WHAT YOU'LL NEED High school diploma or equivalent diploma.
0-1 years of experience in a customer service environment.
PC skills:
Microsoft Windows, Word, Outlook, PowerPoint, and Excel.
Help in your DNA, natural problem-solving skills and willingness to assist anyone in need.
Enthusiasm and willingness to go the extra mile.
Job Type:
Full-time Salary:
From $16.
50 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shift:
Day shift Evening shift Morning shift Night shift Weekly day range:
Rotating weekends Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
9 Richmond, VA Richmond, VA Full-time Full-time From $16.
50 an hour From $16.
50 an hour 6 days ago 6 days ago 6 days ago Key Responsibilities If you care about your customers' experience, you might be just who we're looking for! You'll become an expert on our products and policies so you can skillfully answer questions and offer customers the information and guidance they need, helping them in ways they never imagined.
In addition to helping customers as a key resource and problem solver, here's what you can expect:
A DAY IN THE LIFE Answer inbound telephone calls from credit card holders and respond professionally to benefit or claim inquiries.
Communicate with professionalism, positivity, and courtesy, making customers feel valued.
Accurately enter customer information within established company guidelines.
Initiate claims process where applicable by sending claimant the requested forms.
Collaborate to assist team members with customer service issues as needed.
Perform other duties as assigned.
Key Requirements/Skills/Experience WHAT YOU'LL NEED High school diploma or equivalent diploma.
0-1 years of experience in a customer service environment.
PC skills:
Microsoft Windows, Word, Outlook, PowerPoint, and Excel.
Help in your DNA, natural problem-solving skills and willingness to assist anyone in need.
Enthusiasm and willingness to go the extra mile.
Job Type:
Full-time Salary:
From $16.
50 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Shift:
Day shift Evening shift Morning shift Night shift Weekly day range:
Rotating weekends Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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