Customer Service Representative Healthcare
3.
4 Henrico, VA Henrico, VA Temporary Full-time Contract Temporary Full-time Contract $20.
50 an hour $20.
50 an hour 14 hours ago 14 hours ago 14 hours ago We are seeking a Customer Service Rep with Healthcare background for a remote work from home opportunity.
May have to report to the office in Richmond VA on occasion.
In this role you will be responsible for working with a team of specialists dedicated to one of our manufacturer partners to provide reimbursement support services.
Have direct interaction with the manufacturer client to provide case statuses and updates.
Key
Responsibilities:
Solid knowledge of prescription drug reimbursement, including insurance plan types, PBM and major medical benefits, prior authorizations and appeals processing.
Ability to work in a fast paced environment, handling both inbound and outbound calls.
Must be organized, detail-oriented and able to document cases clearly and accurately in accordance with the program guidelines.
Good communication skills are essential, both internal and external.
Knowledge of Medicare benefits, enrollments and LIS assistance.
Plans and organizes work assignments, set priorities and completes work with a minimum of supervision.
Experience:
2
years customer service in a call center, preferably in a Healthcare environment.
Medicaid experience highly desired, but not required.
Prior work from home experience preferred.
Education:
Verifiable high school diploma or GED required Hours:
Mon-Friday 8:
30am-5pm Job Types:
Full-time, Contract, Temporary Pay:
$20.
50 per hour Expected hours:
40 per week Schedule:
8 hour shift Day shift Monday to Friday Work Location:
Hybrid remote in Henrico, VA 23233.
Estimated Salary: $20 to $28 per hour based on qualifications.
4 Henrico, VA Henrico, VA Temporary Full-time Contract Temporary Full-time Contract $20.
50 an hour $20.
50 an hour 14 hours ago 14 hours ago 14 hours ago We are seeking a Customer Service Rep with Healthcare background for a remote work from home opportunity.
May have to report to the office in Richmond VA on occasion.
In this role you will be responsible for working with a team of specialists dedicated to one of our manufacturer partners to provide reimbursement support services.
Have direct interaction with the manufacturer client to provide case statuses and updates.
Key
Responsibilities:
Solid knowledge of prescription drug reimbursement, including insurance plan types, PBM and major medical benefits, prior authorizations and appeals processing.
Ability to work in a fast paced environment, handling both inbound and outbound calls.
Must be organized, detail-oriented and able to document cases clearly and accurately in accordance with the program guidelines.
Good communication skills are essential, both internal and external.
Knowledge of Medicare benefits, enrollments and LIS assistance.
Plans and organizes work assignments, set priorities and completes work with a minimum of supervision.
Experience:
2
years customer service in a call center, preferably in a Healthcare environment.
Medicaid experience highly desired, but not required.
Prior work from home experience preferred.
Education:
Verifiable high school diploma or GED required Hours:
Mon-Friday 8:
30am-5pm Job Types:
Full-time, Contract, Temporary Pay:
$20.
50 per hour Expected hours:
40 per week Schedule:
8 hour shift Day shift Monday to Friday Work Location:
Hybrid remote in Henrico, VA 23233.
Estimated Salary: $20 to $28 per hour based on qualifications.
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