Concierge PT 11pm to 7am
Discovery Village at the West End - AL Discovery Village at the West End - AL Richmond, VA Richmond, VA Part-time Full-time Part-time Full-time $15 an hour $15 an hour 2 days ago 2 days ago 2 days ago About Discovery Senior Living Discovery Senior Living ranks prominently among the 5 largestsenior housing providers in the US, and is nationally renowned for designing,developing, marketing, and operating a multi-brand portfolio of upscale, luxurysenior-living communities.
With over 250 communities in nearly 40states, and 15,000 dedicated employees, Discovery Senior Living, with multiplenational brands, is one the largest and fastest growing senior living companiesin the United States.
Recognized as a Great Place to Work, Discovery continuesits rapid growth trajectory to lead the industry in providing desirablecommunities and exceptional lifestyle and value for our residents all whileretaining our family-first culture.
We're a 30-year-old innovative company witha rich history of delivering exceptional service and quality care in desirable,enriching residential environments.
We provide on the job training with no experience required for most positions.
We offer rewarding career opportunities that include:
Competitive wages Access to wages before payday Flexible scheduling options with full-time and part-time hours Paid time off and Holidays (full-time) Full benefit package including health, dental, vision and more (full-time) 401(K) with employer matching Paid training Opportunities for advancement Meals and uniforms The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.
Responsibilities:
Carries out telephone answering and reception duties as required.
Takes complete messages with pertinent information and communicates messages to the intended recipient.
Greets residents and visitors.
Answers inquiries and gives directions.
Collates brochures for the marketing department.
Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
Maintains and keeps desk and entry area neat and organized.
Organizes, distributes mail to residents, Executive Director and Department Coordinators.
Maintains resident forms for miscellaneous credits.
Maintains adherence to all company personnel policies and established operating policies and procedures.
Other duties as assigned.
Qualifications:
High school diploma or general education degree (GED) preferred.
One to three years customer service experience and/or training; or equivalent combination of education and experience.
Benefits:
In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package.
Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays.
Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.
If having a direct impact on the lives of others is appealing to you, apply today and join our team! EOE D/V.
Estimated Salary: $20 to $28 per hour based on qualifications.
With over 250 communities in nearly 40states, and 15,000 dedicated employees, Discovery Senior Living, with multiplenational brands, is one the largest and fastest growing senior living companiesin the United States.
Recognized as a Great Place to Work, Discovery continuesits rapid growth trajectory to lead the industry in providing desirablecommunities and exceptional lifestyle and value for our residents all whileretaining our family-first culture.
We're a 30-year-old innovative company witha rich history of delivering exceptional service and quality care in desirable,enriching residential environments.
We provide on the job training with no experience required for most positions.
We offer rewarding career opportunities that include:
Competitive wages Access to wages before payday Flexible scheduling options with full-time and part-time hours Paid time off and Holidays (full-time) Full benefit package including health, dental, vision and more (full-time) 401(K) with employer matching Paid training Opportunities for advancement Meals and uniforms The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.
Responsibilities:
Carries out telephone answering and reception duties as required.
Takes complete messages with pertinent information and communicates messages to the intended recipient.
Greets residents and visitors.
Answers inquiries and gives directions.
Collates brochures for the marketing department.
Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
Maintains and keeps desk and entry area neat and organized.
Organizes, distributes mail to residents, Executive Director and Department Coordinators.
Maintains resident forms for miscellaneous credits.
Maintains adherence to all company personnel policies and established operating policies and procedures.
Other duties as assigned.
Qualifications:
High school diploma or general education degree (GED) preferred.
One to three years customer service experience and/or training; or equivalent combination of education and experience.
Benefits:
In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package.
Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays.
Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.
If having a direct impact on the lives of others is appealing to you, apply today and join our team! EOE D/V.
Estimated Salary: $20 to $28 per hour based on qualifications.
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