Claim Center Business Analyst
3.
6 Full-time 4 hours ago Full Job Description What we look for Our exceptional and motivated employees are our greatest strength.
Our employees provide the highest level of customer service and help maintain our position as a leader in the global marketplace.
Markel Style The Markel Style is what makes us stand out from our competitors.
It's our core value which should underpin how we do business, while influencing our behavior and performance.
We are looking for people who have potential and share our passion to live the Markel Style, which is described in more detail below.
If you think you have these core attributes we want to hear from you.
Job
Summary:
As a Business Analyst on the ClaimCenter team, you will apply your analytical skills to help solve claims system & process challenges.
You will be responsible for understanding current processes, procedures, and systems.
Gather and document business needs and requirements, identify issues, gaps, and opportunities; evaluate solution options, assist with the creation of business cases and the effective use of claims systems in meeting business needs.
You will operate in a collaborative environment that values your insight, encourages you to take on new responsibilities, promotes continuous learning, and rewards innovation.
Job Responsibilities Develop solid understanding of business applications (esp.
Guidewire ClaimCenter), workflows, processes, needs, and constraints Partner with claims and business customers to understand business objectives, identify potential solutions, and document requirements Create mock-ups & visual representations to clearly capture & convey user requirements Capture & create user story, integration, type list, data, & form specifications Work with configuration and integration developers to ensure their designs and implementations meet business requirements Provide demos to Product Owner and other partners for approval & sign-off Support QA in test case reviews, end-to-end testing, & explanation of business requirements Education Bachelor's degree (or equivalent work experience) Certification Insurance certifications and/or affiliation with industry group a plus Guidewire certifications a bonus Work Experience 3-5 years of experience in a related role Experienced practitioner of process analysis and modelling preferred Experience with claims handling processes and systems preferred Experience with agile processes and frameworks a plus Skill Sets Strong desire for continuous improvement and the ability to ask probing questions to understand root causes of issues Excellent analytical and problem-solving skills, with attention to detail and a focus on accuracy Excellent written, listening, and oral communication skills; ability to communicate technical information in a business-friendly manner Ability to prioritize, organize and plan work to satisfy established timeframes Experience using management tools like Confluence, Jira, Microsoft Office suite, Visio and the ability to query SQL DB and analyze results.
The salary range for this position in Colorado is $48,000 - $65,000.
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.
All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Please note:
Markel's phased approach for re-entry into our buildings is designed to balance the ongoing health, safety, and well-being of our employees with operational considerations and regulatory/governmental requirements and recommendations.
As a result, we implemented a hybrid return to work strategy that allows for three days in the office every week.
Why work for us? Diversity and inclusion Markel is truly a global and diverse company.
We believe that diversity makes us better business partners and that embracing people's differences can bring amazing results and fuel innovation.
We have a portfolio of businesses and product lines that operate around the world.
Community involvement Markel has a rich heritage of supporting communities across the world where our customers and employees live and work.
Giving back is part of our history and our future.
Our employees share in this philosophy through volunteering, mentoring and fundraising.
Commitment to open doors Markel is committed to creating the best work environment.
Our open-door policy is essential in recognizing business issues as they rise and to address the changing needs of our diverse and global workforce.
Challenging management is a component of the Markel Style--some of our best ideas start from a conversation between a manager and an employee.
Entrepreneurial spirit As the Markel Style states, we pursue excellence, strive for a better way, and share the success of others.
Markel associates proactively seek new business opportunities, bringing further success to Markel.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
6 Full-time 4 hours ago Full Job Description What we look for Our exceptional and motivated employees are our greatest strength.
Our employees provide the highest level of customer service and help maintain our position as a leader in the global marketplace.
Markel Style The Markel Style is what makes us stand out from our competitors.
It's our core value which should underpin how we do business, while influencing our behavior and performance.
We are looking for people who have potential and share our passion to live the Markel Style, which is described in more detail below.
If you think you have these core attributes we want to hear from you.
Job
Summary:
As a Business Analyst on the ClaimCenter team, you will apply your analytical skills to help solve claims system & process challenges.
You will be responsible for understanding current processes, procedures, and systems.
Gather and document business needs and requirements, identify issues, gaps, and opportunities; evaluate solution options, assist with the creation of business cases and the effective use of claims systems in meeting business needs.
You will operate in a collaborative environment that values your insight, encourages you to take on new responsibilities, promotes continuous learning, and rewards innovation.
Job Responsibilities Develop solid understanding of business applications (esp.
Guidewire ClaimCenter), workflows, processes, needs, and constraints Partner with claims and business customers to understand business objectives, identify potential solutions, and document requirements Create mock-ups & visual representations to clearly capture & convey user requirements Capture & create user story, integration, type list, data, & form specifications Work with configuration and integration developers to ensure their designs and implementations meet business requirements Provide demos to Product Owner and other partners for approval & sign-off Support QA in test case reviews, end-to-end testing, & explanation of business requirements Education Bachelor's degree (or equivalent work experience) Certification Insurance certifications and/or affiliation with industry group a plus Guidewire certifications a bonus Work Experience 3-5 years of experience in a related role Experienced practitioner of process analysis and modelling preferred Experience with claims handling processes and systems preferred Experience with agile processes and frameworks a plus Skill Sets Strong desire for continuous improvement and the ability to ask probing questions to understand root causes of issues Excellent analytical and problem-solving skills, with attention to detail and a focus on accuracy Excellent written, listening, and oral communication skills; ability to communicate technical information in a business-friendly manner Ability to prioritize, organize and plan work to satisfy established timeframes Experience using management tools like Confluence, Jira, Microsoft Office suite, Visio and the ability to query SQL DB and analyze results.
The salary range for this position in Colorado is $48,000 - $65,000.
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.
All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Please note:
Markel's phased approach for re-entry into our buildings is designed to balance the ongoing health, safety, and well-being of our employees with operational considerations and regulatory/governmental requirements and recommendations.
As a result, we implemented a hybrid return to work strategy that allows for three days in the office every week.
Why work for us? Diversity and inclusion Markel is truly a global and diverse company.
We believe that diversity makes us better business partners and that embracing people's differences can bring amazing results and fuel innovation.
We have a portfolio of businesses and product lines that operate around the world.
Community involvement Markel has a rich heritage of supporting communities across the world where our customers and employees live and work.
Giving back is part of our history and our future.
Our employees share in this philosophy through volunteering, mentoring and fundraising.
Commitment to open doors Markel is committed to creating the best work environment.
Our open-door policy is essential in recognizing business issues as they rise and to address the changing needs of our diverse and global workforce.
Challenging management is a component of the Markel Style--some of our best ideas start from a conversation between a manager and an employee.
Entrepreneurial spirit As the Markel Style states, we pursue excellence, strive for a better way, and share the success of others.
Markel associates proactively seek new business opportunities, bringing further success to Markel.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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