Business Information Developer Sr Call Center Metrics Analysis SSRS adhoc reporting SQL Internet & Ecommerce - Richmond, VA at Geebo

Business Information Developer Sr Call Center Metrics Analysis SSRS adhoc reporting SQL

Company Name:
UniCare Life & Health Insurance Company
Job Description
This position is based in Richmond, VA.
Experience consulting with internal business partners on adhoc reporting needs required. Experience setting key performance indicator targets preferred. Experience writing SQL required. Experience creating reports in SSRS preferred.
WellPoint is one of the nations leading health benefits insurers and a Fortune Top 50 company. At WellPoint, we are dedicated to improving the lives of the people we serve and the health of our communities. WellPoint strives to simplify the connection between health, care, and value for our customers.
Bring your expertise to our innovative, achievement-driven culture, and you will discover lasting rewards and the opportunity to take your career further than you can imagine.
The Senior Business Information Developer is responsible for developing and executing complex data mining analyses, which involves the design and execution of programs to extract data.
Primary duties may include, but are not limited to:
Develops and executes complex data mining analyses.
Uses program languages to extract data.
Develops new and standard reports utilizing data warehouse information. Programs and writes queries and reports.
Establishes and maintains strong knowledge of data warehouse database design, data definitions, system capabilities, related programming languages, and data integrity issues.
Develops and supports data warehouse-related applications for business areas requiring design and implementation of database tables.
Conducts training on use of applications developed.
The successful candidate will have: BS in Computer Science or equivalent preferred. Experience with call center metrics and analysis preferred. 2-3 years related analytical experience; or any combination of education and experience, which would provide an equivalent background. PC, spreadsheet, and database skills required.
Advanced SQL programming skills, including the ability the develop and execute scripts
Experience in WellPoint's standard business information tools and programming/query languages.
Experience working with customers on their adhoc reporting needs will be an advantage.
Job Qualifications
Once an offer is accepted, all external applicants are subject to a background investigation and if appropriate, drug testing. Offers of employment shall be contingent upon passing both the background investigation and drug testing (if required).
Current WellPoint associates: All referrals must be submitted through the formal associate referral process on WorkNet. Official guidelines for the associate referral program can be found in My HR.Estimated Salary: $20 to $28 per hour based on qualifications.

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